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How supremeday Handles Your Personal Data

At supremeday, we take the privacy of your account data seriously — this page sets out exactly what we collect, why we collect it, and how long we…

Data collected with your knowledgeNo sale of personal dataAccount security at every stepClear retention periodsContact us to request changes
supremeday How supremeday Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or delete the personal data we hold about you, our privacy team is ready to help through any of the channels below.

Email Privacy Team Send your data access, correction or deletion request to our dedicated privacy address. Include your registered account email so we can locate your records and respond accurately within five working days.
Live Chat Support Open the live chat widget inside your account and select the Privacy topic. Our agents can raise a formal data request on your behalf and give you a reference number to track progress.
In-Account Request Form Navigate to Account Settings, then Privacy, and submit the built-in request form. This is the fastest route — your submission goes directly to our data team with your account details already attached.
DATA HANDLING PRACTICES

Six Ways We Protect What You Share With Us

Protecting your data is not a checkbox exercise for us — it shapes the way we build every part of the account flow.

Encrypted Data Storage

All personal and financial data is stored using AES-256 encryption. Your UPI handle, mobile number and identity documents are never stored in plain text at any point in our systems.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage or withdraw cookie consent at any time from the Privacy section in Account Settings.

Account Security Layers

Two-factor authentication is available on every supremeday account. We also log every login attempt with device fingerprint and IP address, so unusual access patterns trigger an automatic security alert to your registered mobile number.

Data Retention Schedule

We hold identity verification records for as long as your account is active and for a further period required by applicable law. Transaction logs linked to UPI and Paytm payments are retained for seven years for financial compliance purposes.

Third-Party Sharing Policy

We share data with payment processors — including UPI networks and PhonePe — only to the extent needed to complete your transaction. We do not sell, rent or exchange your personal data with advertisers or data brokers.

How to Request Changes

Submit a request through the in-account form, live chat or email and tell us what you need — access, correction or deletion. We will confirm receipt within one working day and resolve the request within five.

Your Privacy Questions About supremeday Answered

The questions below cover the personal data topics we hear about most often — from what we collect at account opening to how you can ask us to delete your records. If your question is not here, reach our privacy team through live chat or email and we will get back to you within five working days.

We collect your name, date of birth, email address, mobile number and a government-issued identity document. This data is used only to verify your identity and keep your account secure — nothing more.

We share data with payment processors such as UPI networks, Paytm and PhonePe only to complete your transactions. No personal data is sold or passed to advertisers, data brokers or unaffiliated companies.

Identity and transaction records are retained for the period required by applicable law after account closure. Payment logs linked to UPI and Paytm activity are held for seven years for financial compliance reasons.

Yes. Submit a data access request via the in-account Privacy form, live chat or email. We will confirm receipt within one working day and deliver your data summary within five working days.

Open Account Settings, go to the Privacy section and submit a correction request. Attach any supporting document — such as a government ID — so our team can update your record accurately and promptly.

We use essential session cookies to keep you logged in, plus analytics cookies to understand lobby usage. You can manage consent for non-essential cookies at any time from the Privacy section in Account Settings.

Reach our dedicated privacy team by email, through live chat in your account, or via the in-account request form. We aim to acknowledge all privacy concerns within one working day and resolve them within five.